EXPERT 24/7 REMOTE IT SUPPORT
Unlimited anytime access 24/7 to our remote tech support engineers (Phone, Chat, or Email). Access to optional hourly billed on-site support should you ever have an issue that cannot be dealt with remotely to most locations in the USA.
24/7 SYSTEMS MONITORING & REMEDIATION
We will proactively monitor your systems 24 hours a day, 7 days a week. If we are alerted to an issue – we will take remediation actions to correct it.
PROACTIVE SYSTEMS MAINTENANCE
Along with our 24/7 monitoring, we will look out for your systems health by automatically performing regular maintenance on your systems. This is huge in preventing most issues that computer users have to face.
MANAGED ANTIVIRUS PROTECTION
We include managed and monitored antivirus solution to add to your layers of protection
MANAGED SERVER OPTION
If you need to keep an on premise server, our 24/7 Network Operations Center (NOC) monitoring, alerting and remediation service will help prevent downtime by keeping your server more secure by performance tuning, systems updates, issue resolution, and overall health check with maintenance
SECURE BRANDED CLOUD DRIVE
Our cloud drive solution will be installed on your PCs and Servers. We use government grade encryption with versioning controls to prevent data loss from ransomware threats. You configure permissions for each of your users. It is branded to your company and you can share files or folders to external users (They see your logo instead of another company). Remote wipe capability to protect your data from lost/stolen devices or when employees leave.
CLOUD MIGRATION SERVICES
We will automate the migration of your email service to our Microsoft hosted platform.
We will move your data to an encrypted “cloud” drive that you can share with people in and outside your organization.
MICROSOFT© OFFICE 365
We recommend the office bundle with the hosted email server. You can install Office© on 5 devices per user. Email hosting is 50GB per user